Professional Development

How to Foster Inclusivity in The Workplace

There's more to inclusivity than simply meeting certain benchmarks, or being able to check a 'box'. Companies who commit to inclusivity participate in creating fair workplaces, representative, and offer equal opportunities for all. Keep reading to learn more about the concept of inclusivity, why it's so important, and what you can do to create genuine inclusivity in your workplace. What is Inclusivity? To understand inclusivity, you really need to look at two terms. The first is diversity. This is the variety of ways...

How To Improve Communication Using the Johari Window

We all have those few people with whom we share our innermost thoughts and feelings. But the majority of friends, acquaintances, and co-workers only know our “facade” self – the person we choose to let everyone see and know. And our communication with them is less intimate and, often at work, pretty standard and almost formal. What if managers and team leaders decided to share more of themselves with their teams? Would there be a change in the behaviors and relationships...

How to Use Rhetorical Triangle For Better Team Communications

Every team needs to collaborate, communicate, solve problems, and make group decisions. As a leader, your job is to ensure that all of the above happens effectively and that all the projects are completed on time. But how do you persuade your team that a project is worthwhile, that it is necessary, and that you can lead them to successful completion? You may find that the solution lies in what is called the "rhetorical triangle." What is the Rhetorical Triangle? Put simply,...

4 Counterproductive Behaviors Team Leaders Must Address

Not every employee is a superstar. And not every employee is a superstar every day. Normally, some people may slack occasionally. But if such tendencies are left unaddressed, this mild disengaged can grow into consistent counterproductive behaviors. And here things get problematic: “State of the American Workplace” study found that only about 33% of workers are consistently engaged while at work. The rest are either just somewhat engaged or have behaviors that damage the productivity of others. Team leaders need to...

How to Become a Better Facilitator

Facilitator. It's a common buzzword in the corporate world, especially in the contexts of organizational goals and employee effectiveness. But what is a facilitator? We can look at the Oxford Dictionary facilitator definition. It’s short and simple: “A facilitator is a person or thing that makes an action or process easy or easier.” This is a good start, but, in the workplace, that definition has more far-rearing implications that we are going to explore in this post. The Role of the Facilitator at...

6 Steps to Set Up an Employee of the Month Program

Employee engagement is closely tied with with regular recognition. Here’s proof: 84% of highly engaged employees say that they received recognition for the last time when they delivered superior work compared to only 25% of actively disengaged employees. Feeling that your team isn’t doing their best work lately? Perhaps, you’ve been taking them for granted for quite awhile and it’s time to change that with an Employee of the Month Program. Why You Should Start an Employee of the Month Program Disengaged...

How to Use Monroe’s Motivated Sequence for Speeches

Some people seem to be born with a gift for delivering great speeches. Think late Steve Jobs, Martin Luther King or most TED speakers you see performing on stage. But a natural talent for persuasion and public speaking are not the only prerequisites for making a grand speech. Good texts play an essential role. And you can learn how to craft these using Monroe’s motivated sequence. What is Monroe’s Motivated Sequence? It was the mid-1930’s. Alan Monroe, who began his teaching career...

How to Apply Equity Theory to Improve Employee Engagement

As adults, we all need to go to work. And there are quite a few motivators forcing us to get out of bed and head to the office every workday. We may be motivated by some external factors – praise from others, our paycheck, etc., and we may be motivated by internal factors – personal satisfaction for a job well done, the desire to perform well, even without recognition, etc. But according to John Stacey Adams, a behavioral psychologist who...

What is Servant Leadership and How to Cultivate It?

There are “officially” 12 leadership styles that have been identified and described in detail, ranging from autocratic to transformational, charismatic, and beyond. One concept in leadership that is getting a lot of ‘press’ lately is servant leadership. Though this leadership theory was formed by Robert Greenleaf back in the 1970s, today it still has not lost its relevance. What is Servant Leadership? A definition of servant leadership is more than just a few words. It begins with a personal philosophy that a leader...

8 Employee Retention and Recognition Ideas for SMEs

Employee retention may seem costly for a lot of SMEs. But did you know that employee turnover costs your business even more? A recent study conducted by the Center for American Progress estimated that: [edgtf_unordered_list style="circle" animate="no" font_weight=""] It costs 16% of the annual salary to replace an employee at a high-turnover, low-paying (under $30,000 per year) job. Replacing a $10/hour sales assistant, for instance, will cost your business around $3,300. Replacing someone on a midrange position (earning $30,000 to $50,000 a...